t: 01279 620620


Comments and suggestions

We always appreciate feedback, both positive and constructive. If you would like to give testimony to any of the services you have been given at the Crematorium, please write to:

Parndon Wood Crematorium & Cemetery, Parndon Wood Road, Harlow, Essex CM19 4SF

If you have some feedback which you would like to share with us for inclusion on our website, please email: info@parndonwoodcrem.co.uk

Recent Testimonials

it is a very beautiful and peaceful setting

It was a lovely service and everyone was very helpful

I was very pleased with all aspects of the funeral service

An emotional experience. Nice touch with the tissues on the front seats as they were always needed

We were very happy with the service we received, thank you.

The day was a respectful fitting tribute to my mother.

The service was tasteful and dignified. It brought a sense of closure that benefited the whole family, thank you.

Whenever I phoned the office the staff were always helpful and kind, very thoughtful

A difficult day was helped immensely by the professional standard of all involved

1. STAGE 1

Always complain 'on the spot' if you have the opportunity. If you cannot do this yourself, you may be able to use your minister/officient or funeral director as your advocate. If you fail to obtain a satisfactory response, move to the next stage.

2. STAGE 2

Contact the Crematorium Manager, by telephone or write to him/her at our office. He/she will respond to any official complaint in writing within three working days.

3. STAGE 3

If you believe that your grievance has still not been properly addressed then you should write to our Managing Director at the following address:
Managing Director, Westerleigh Group Ltd, Chapel View, Westerleigh Road, Westerleigh, Bristol BS37 8QP

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